Clean Air Ltd takes your privacy seriously and is committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.
Clean Air Ltd is the data controller.
Address: Mill Street, Farnworth, Bolton, BL4 7BH
ICO Registration: ZA254771
Data Privacy Lead: Will Perrott
Email: PrivacyTeam@cleanairltd.co.uk
We may collect and process the following personal data:
• Name
• Contact details including email address and telephone number
• Company name and job title
• Delivery and billing details
• Information submitted via website contact forms
• Website usage data (via cookies and analytics)
We collect data:
• When you submit a contact form
• When you contact us directly
• When you purchase goods or services
• Through cookies and website analytics
We use your personal data for the following purposes:
• To respond to enquiries
• To provide quotes, products, or services
• To manage customer relationships
• To comply with legal obligations
• To improve our website and services
We rely on the following lawful bases:
• Contract – to provide goods or services
• Legal obligation – to comply with legal requirements
• Legitimate interests – to operate and improve our business
• Consent – for marketing and non-essential cookies
We will only send electronic marketing communications where:
• You have given consent, or
• You are an existing customer and have been given the opportunity to opt out
You can unsubscribe at any time.
We use cookies to operate and improve our website. Non-essential cookies (including analytics) are only used with your consent.
We use Google Analytics to collect anonymised information about how visitors use our website. This helps us improve performance and usability.
We use a cookie consent banner that lets you accept or reject non-essential cookies, including analytics cookies. If you accept, we use analytical cookies to understand how visitors use our website and improve performance. If you reject, analytics cookies are not used; any data collected is limited and not used to identify you.
We may share your data with:
• IT and website providers
• Professional advisers
• Service providers supporting our business
• Regulatory authorities where required
All third parties are required to process data securely and only for authorised purposes.
Where data is transferred outside the UK, appropriate safeguards will be in place.
Where possible, data is minimised and anonymised. Non-essential data is processed only with consent.
We will only retain your data for as long as necessary. Typical retention periods include:
• Customer data: up to 12 years (contractual and legal purposes)
• Marketing data: up to 5 years or until withdrawn
• Enquiries: up to 3 years
You have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent
To exercise your rights, contact PrivacyTeam@cleanairltd.co.uk.
You have the right to complain to the ICO: ico.org.uk
We may update this notice from time to time. The latest version will always be available on our website.